Frequently Asked Questions
1. Where do I get my prints printed?
My nature art prints are printed locally in Wellington at The Big Picture. All my art prints are 250gsm with a tintoretto gesso finish and are available as A4 prints (297x210mm) and A3 (297x420mm)
2. What materials do I use to create my artwork?
My original artwork is painted on to Bockingford cold pressed watercolour cotton fibre 300gsm paper. I Use atelier acrylic paint and staedtler pigment liners. Once my artwork is scanned I clear cut to make the background transparent and then I digitally colour backgrounds that can change, so customers can choose from a curated selection of background colours to suit their home decor.
3. When will I receive my print order?
I regularly order stock for Markets that I attend around Wellington a couple of times a month. If you place an order most of the time I will have the item in stock and ready to send within a couple of days. If I find that the item you have ordered is not in stock, I will email you asap and let you know when my next order through the big picture with be placed. If that is not going to be soon enough I can offer another colour background or size or even a different artwork. Refund - I'm happy to refund if these other options are not suitable.
4. what are the shipping time frames within NZ?
These time frames are estimates sometimes are much quicker. If you are ordering for a gift, order early with a few weeks to spare in case of print or shipping delays. Especially for Christmas time (best to order early November).
North Island - 2-4 days (standard tracked)
South Island - 4-6 days (standard tracked)
Rural delivery North Island -4-6 days (standard tracked)
Rural delivery South Island - 4-8 days (standard tracked)
I will email you with your tracking number - I ship orders multiple times a week.
5. Do you ship outside NZ?
This is something we are working towards and hopefully we will have options for this soon.
In the mean time you can click the link here Art Collective - I have a curated collection of nature Art giclee prints available on this website in sizes A2, A3 and A4 (one colour background option per artwork) and they ship all over the world.
6. What payments do we accept?
We accept credit cards and paypal